I'm a Senior User Researcher who helps my clients to improve their services by thinking methodically & work holistically to improve outcomes for them through research and user experience design.

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For me, design is about more than just aesthetics - it’s about people. I specialise in user research, usability testing, and stakeholder engagement, ensuring that every design decision is backed by real insights. I’ve worked across various industries, from public sector and retail to energy and social impact, always with the same goal: to create solutions that genuinely improve people’s lives.